Outside Continental USA
Shipping rates for items going outside the Continental USA are determined by
the items weight, size and destination.
Shipping charges are calculated and an email is sent for approval within 2-3
business days. A response is requested within 7 days after receiving our
notification. Orders do not ship without approval, and can be cancelled up
until that time.
The recipient is responsible for any taxes, duties, or brokerage fees. These
cannot be estimated prior to shipping.
PLEASE NOTE: With the current volatile
cost of fuel we reserve the right to change shipping rates accordingly. If
we find it necessary to modify shipping rates down we will apply a credit
adjustment to your order. If we find it necessary to adjust the rates
up we will notify you of the change and allow you to accept or cancel the
order prior to shipment.
When you place an order, we will estimate shipping and delivery dates for you
based on the availability of your items and the shipping options used. Shipping
date estimates are normally within 7-10 days. After placing your order, you can
call us at any time at 847-683-9025 for status of your order.
Incorrect Addresses. Please be sure to double check all
recipient addresses as loss or damage due to an incorrect or incomplete
shipping address voids our refund and return policy. While our shipping
software will catch most address issues, we count on you to provide the
correct shipping address for your order. If a package should be returned
to our warehouse due to an incorrect address, The Gag is not responsible
for any shipping and handling charges incurred in the failed delivery
attempt, that is, this portion of your charge will not be refunded upon
the item's return.
Substitutions/Out of Stock Items
While we make every effort to keep all items in stock, we
will occasionally run out of a certain item due to an unexpected rush or
a back order at the supplier. If an item is out of stock, we will notify
you if the delay is more than a reasonable time frame and give you an opportunity to substitute a like product, modify
your order, or cancel your order.